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Admissions and What to Expect

Admissions begins with a conversation about what is going on and what help you need. The goal is to find a safe starting point.

What happens when you reach out?

Tell us what you can about alcohol or drug use, mental health concerns, and anything that makes treatment urgent. You can also explain work or family responsibilities that affect planning.

How is the level of care decided?

A clinical assessment helps determine whether residential care, PHP, or IOP may fit. Some people need medically supervised withdrawal first. TRC does not provide detox on site, but works with partners to arrange placement within 24 hours when appropriate and available.

When do you review insurance and cost?

Ask for a benefits review before committing to treatment. Coverage depends on the exact plan, network, authorization, deductible, and level of care. TRC also discusses personal payment.

Stair landing looking into the foyer

What if TRC cannot serve you?

TRC does not accept Medicaid. We can help someone seeking Medicaid-funded treatment explore a nearby American Fork facility that does. If another medical or psychiatric setting is needed, admissions can discuss a suitable referral rather than treating every inquiry as a fit.

What happens on the first day?

The exact arrival routine can vary. Ask admissions what to bring, how the first day is organized, and how family contact works.

Do I need to know which program I want?

No. An assessment can help identify an appropriate level of care.

Can you help if I need detox?

TRC does not provide detox on site. The team works with partner facilities to arrange placement when needed.

Can my insurance be checked before I decide?

Yes. Ask admissions to review your specific plan and discuss your likely out-of-pocket cost.

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